General conditions

1. Change goods: All products can be returned within 14 days after receiving. All returns must be professionally packed.

2. Money-back-quarante: All products can be returned within 14 days after receiving. The money will be paid back by your credit card or you can purchase another product.

3. Shipping costs: The costs for shipping include postage and packing and insurance.

4. Delivery time: Delivery time depends on the destination. EU 4-5 days, USA and other states 6-10 days. If products are not be available we will inform you immediately by e-mail. Please note holidays and sundays.

5. Payment: EU-countries: Payment by invoice (money transfer), cash on delivery (plus charge) or by credit card (VISA, MASTERCARD, AMERICAN EXPRESS). Data transfer is on a 128bit ssl-server. If you prefer you tell us your data by a telefone call: 0039 0471 797118. We will treat your data confidental and transmit them only to the credit institution.
NON-EU-countries: Payment only by credit card.

6. Prices: All prices are in EURO and exclusive the Italian taxes, and exclusive shipping.

7. Legal domicile e ohters: Bolzano, I-39100 – ITALY. The goods remain our property until the complete payment. Validity of the Italian civil statute book (codice civile).

8. Security: Secure payment by credit card: We use secure software, which encrypts all information you submit. You can safely enter your credit card number on this secure server and nobody will be able to read it in transit. All the information you enter on our order form – name, address, phone number, e-mail etc. – is safely encrypted.

Rabanser Florian

Via Bruel 9
I-39046 Ortisei (BZ)
Val Gardena-South Tirol - Italy
Tel+Fax+39 0471 797118
Ust-IdNr: 02235060213
info@holzschnitzerei.it
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